Welcome bonus:
100% up to $1,500 first deposit match
The purpose of these Terms and Conditions is to set out the rules and guidelines for use of Jackpoty Casino's online gaming services. By using our services, you agree to be bound by these Terms and Conditions.
Acceptance of Terms:
By registering an account with us or placing a bet, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Age and Legal Restrictions:
You must be at least 18 years old to use our services. We reserve the right to request proof of age from any customer and to refuse service to anyone who does not meet this requirement. Our services are intended for residents of Canada only.
Eligibility:
To register an account with us, you must be at least 18 years old and a resident of Canada. You must also provide valid identification and proof of address when requested by our customer support team.
KYC and Verification Requirements:
We may request additional information or documentation from you to verify your identity and address. We reserve the right to suspend or terminate your account if we are unable to verify your identity or if we suspect that you have provided false or misleading information.
Responsibility for Account Security:
You are responsible for keeping your account login details secure and confidential. You must not share your password with anyone else, nor allow others to access your account.
Accepted Payment Methods:
We accept various payment methods, including Visa/Mastercard, Bitcoin/Ethereum/Litecoin, Interac/Neteller/Skrill, and bank transfers. Please refer to our website for a full list of accepted payment methods.
Minimum and Maximum Limits:
The minimum deposit amount is CAD $20, while the maximum deposit limit per transaction is CAD $5,000. The minimum withdrawal amount is CAD $50, with no maximum limit on withdrawals (except for bank transfers).
Processing Times and Fees:
All deposits are processed instantly, with no fees charged by us. Withdrawal processing times vary depending on the method used: e-wallets take 24 hours, credit/debit cards 3-5 days, bank transfers 5-7 days.
Anti-Money Laundering Policy:
We are committed to preventing money laundering and comply with all relevant laws and regulations in this area. We may request additional information or documentation from you to verify your identity and source of funds.
How Bonuses Are Credited:
Bonuses are credited automatically upon a qualifying deposit or bet, unless otherwise specified. You must opt-in to receive bonuses during registration.
Wagering Requirements:
All bonuses come with wagering requirements: 60x for match bonuses, 40x for free spins. Wagering must be completed within 30 days of bonus crediting.
Expiry and Abuse Clauses:
Bonuses expire after 7 days if not used. We reserve the right to void or restrict bonuses in cases of suspected abuse or fraud.
RNG Usage:
Our games use Random Number Generators (RNGs) to ensure fairness and randomness.
Game Malfunctions:
In the event of a game malfunction, we may cancel any bets placed on that game. We reserve the right to suspend or terminate your account if you attempt to exploit a game malfunction for personal gain.
Limits on Play and Responsible Gaming Tools:
We offer various responsible gaming tools, including deposit limits, time-outs, and self-exclusion options. You can set these limits in your account settings at any time.
Self-Exclusion Options:
You may request a temporary or permanent self-exclusion from our services at any time. We will honor all self-exclusion requests within 24 hours.
Deposit, Wager, and Session Limits:
You can set limits on your deposits, wagers, and session lengths in your account settings. These limits apply to all games and bets placed through our website or mobile app.
Help and Support Links:
We provide links to responsible gaming resources and organizations, including the Responsible Gambling Council of Canada (RGC) and SOS Joueurs.
Bonus Abuse:
We reserve the right to void or restrict bonuses in cases of suspected abuse or fraud. This includes but is not limited to: bonus stacking, cashing out before completing wagering requirements, or using third-party software to exploit our system.
Fraud, Collusion, or Manipulation:
We reserve the right to suspend or terminate your account if we suspect that you have engaged in any form of cheating, collusion, or manipulation. This includes but is not limited to: using bots or automated systems to place bets or play games.
Use of Bots or Automated Systems:
The use of bots or automated systems to place bets or play games is strictly prohibited and may result in account suspension or termination.
Voluntary Account Closure:
You may request a voluntary account closure at any time by contacting our customer support team. We will honor all account closure requests within 24 hours.
Breach of Terms:
We reserve the right to suspend or terminate your account if you breach these Terms and Conditions, including but not limited to: failure to meet wagering requirements, bonus abuse, or suspected fraud.
Inactivity and Dormant Accounts:
We may suspend or close any account that has been inactive for a period exceeding 12 months. You can reactivate your account by contacting our customer support team.
Information Collected:
We collect various types of information from you, including but not limited to: personal details, payment method information, and game data. We use this information solely for the purpose of providing our services and complying with relevant laws and regulations.
Use and Storage of Personal Data:
We store your personal data securely on our servers and take all necessary precautions to protect it from unauthorized access or disclosure. We comply with all relevant laws and regulations regarding data protection, including GDPR (if applicable).
Losses:
We are not liable for any losses incurred by you as a result of using our services, except in cases where we have been negligent or in breach of contract.
System Errors:
In the event of a system error or malfunction, we may void any bets placed during that time. We reserve the right to suspend or terminate your account if you attempt to exploit a system error for personal gain.
Third-Party Links:
We are not responsible for the content or functionality of third-party websites linked from our website or mobile app. You use these links at your own risk.
Right to Modify the Terms:
We reserve the right to modify or update these Terms and Conditions at any time without notice. Any changes will be effective immediately upon publication on our website or mobile app.
Notification of Changes:
You agree that we may notify you of changes to these Terms and Conditions by email, SMS, or in-app notification. It is your responsibility to regularly review these Terms and Conditions for any updates or changes.
Keep a copy of these Terms and Conditions for future reference.
